So you’ve purchased the package, deployed the system, trained the team, and put everything on track. Is that all? Many CRM managers find themselves lagging behind their CRM systems instead of improving their company’s productivity. If your team is not adapting with your CRM system, you can fall into such a dilemma. The trick in this case is to use CRM ERP system tools that will help your team improve their efficiency and you can focus on other important tasks at hand. Useful tools include: lead, contact, marketing campaign, and call center tracking tools that you can easily incorporate in your team’s daily work. Investing in such tools with improve your company’s utilization of the current CRM system at least by 15%.