Document management is the broad term used for the system used to file, retrieve and distribute documents. This almost always refers to a computer system, as most mid-size and large companies are now operating in paperless mode. However, most companies still deal with paper documents and need to account for these, whether they will be converted into digital copies later or filed and managed as paper documents. No matter the size or purpose of an organization, it’s critical to have a good document management system in place. Document management is closely related to enterprise content management (ECM), the system used to store and deliver organizational content.